Addendum to General Rules and Regulations for Campsite B: Rent-A-Tent and Glamping Users

Addendum to General Rules and Regulations for Campsite B: Rent-A-Tent and Glamping Users

These rules and regulations serve as an addendum to the general rules and regulations outlined on our website https://www.rampageopenair.eu/internal-regulations. They speci cally apply to Rent-A-Tent and Glamping users at Campsite B.

1. Check-in and Tent Allocation

Upon arrival, each visitor must check in at the upgrade reception with a valid Rent-A-Tent or Glamping ticket. The visitor will be assigned a tent, possibly including mattresses, on loan. These items and all their components remain the property of the Rampage Open Air organization at all times and must be returned in full and undamaged at the end of the stay.

2. Deposit

A deposit is required per tent for the borrowed items:
- €50 per ticket for the use of a Rent-A-Tent accommodation and for the use of a Queen, Who or Elvis accommodation (Glamping).

This deposit must be paid by card and will be registered in the name of the user.

3. General Rules

Upon check-in, the user will receive a card with the tent number, a map, a copy of these regulations, and a garbage bag for collecting personal waste.
It is not allowed to swap or lend the tent to other visitors without explicit and written consent from the organization. Failure to respect this rule will result in the immediate forfeiture of the entire deposit.
Upon taking possession of the tent, the user must check the borrowed materials for damage. If there is any damage or defects, the user must immediately report this to the reception. Failure to report damage and defects in time may result in partial or full withholding of the deposit.
Full garbage bags must be handed in at the reception. In exchange, the user will receive a new empty bag. Failure to return the garbage bags may result in partial withholding of the deposit.
It is forbidden to play amplied music between 1:00 AM and 10:00 AM across the entire Campsite B. Silence must be maintained between 1:00 AM and 10:00 AM. Violation of this rule may result in the user being asked to leave the campsite with immediate forfeiture of the entire deposit.
Access to the Glamping zone is reserved for persons with a Glamping wristband, provided at check-in. It is not allowed to bring visitors without a Glamping wristband into the Glamping area.
For the full program, please refer to the page on our website: https://www. rampageopenair.eu/camping-activities.

Visitors from Campsite A are allowed on Campsite B.
Visitors from Campsite B are allowed on Campsite A.

4. Troubleshooting

In case of problems with the borrowed products (tent and mattress), the user can get help and assistance during reception opening hours: - Thursday 3/7 from 1:00 PM to 11:00 PM
- Friday 4/7 from 8:00 AM to 11:00 PM
- Saturday 5/7 from 8:00 AM to 11:00 PM
- Sunday 6/7 from 8:00 AM to 11:00 PM
If no one is present at the reception during these hours, the user can reach the on-call service via the hotline number posted at the reception.
At the reception, the user can have their mattress re lled or pumped up for free. At Campsite A, users of Campsite B can purchase camping-related products at the Camping store if needed.

5. Check-out

At the end of the stay, each user must check out at the reception before departure: - Sunday 6/7 between 2:00 PM and 10:00 PM
- Monday 7/7 between 8:00 AM and 12:00 PM

After inspecting the tent and the condition of the returned borrowed items, the user can get their deposit back based on the following rules. The deposit will be refunded in cash to the user.

**100% refund (€50)**
Rent-A-Tent: The borrowed material (tent & mattress) is left clean and undamaged. All parts of the tent are present. All trash in and around the tent is collected in a garbage bag and handed in at the reception. The user takes all their personal belongings with them.
Glamping: The Glamping tent and associated materials are left clean and undamaged. All parts of the tent are present. All trash in and around the tent is collected in a garbage bag and handed in at the reception. The user takes all their personal belongings with them.
**50% refund (€25)**
The tent is left in good condition and undamaged, all parts are present. However, the mattress is damaged (Rent-A-Tent) or the tent contains trash and the user refuses to remove it (both). The user refuses to hand in their trash at the reception (both).
**0% refund**
The borrowed material shows irreparable damage: torn canvas, broken zipper, broken poles or oor (Glamping), torn groundsheet (Rent-A-Tent), traces of re damage, soiling by vomit or spilled food, non-removable markings on the tent, irreparable damage to the mattress, missing parts of the tent such as the roof sheet and/or pegs (Rent-A-Tent), nightstands or chairs (Glamping). Additionally, the entire deposit will be forfeited if: The user swapped tents with another user without the explicit and written consent of the organization. The user refuses to take their personal belongings from the tent. The tent is lled with or surrounded by trash.

The organization’s decision to return the deposit or not is nal and irrevocable.