Internal Regulations
INTERNAL REGULATIONS FESTIVAL RAMPAGE OPEN AIR
Present regulations will be made clearly visible at the entrance as stipulated by the law.
Last modified on the 24th of May 2018.
EXIT = NO RE-ENTRY
DON’T BRING FOOD, DRINKS, WEAPONS or DRUGS
5, 6 and 7 of July 2024
OPENING HOURS FESTIVAL
Friday: 14:00h till 01:00h
You can exchange your e-ticket for your access bracelet till 23:00h
Saturday: 14:00h till 01:00h
You can exchange your e-ticket for your access bracelet till 22:00h
Sunday: 14:00h till 01:00h
You can exchange your e-ticket for your access bracelet till 22:00h
ARTICLE 1
Persons entering the festival grounds must review these regulations and accept and comply with the provisions.
ARTICLE 2
Every person presenting him or herself at the entrance of the festival grounds must be in possession of either a valid entry ticket or a special admission issued by the organiser. One entry ticket is only valid for 1 admission of 1 person and is only valid on the day or days of the festival. When leaving the site, a new entry ticket is needed. Forging the entry ticket or any other special admission to access the site will be prosecuted without exception. The organisation reserves the right to deny visitors access to the festival from 23:00h on Friday and 22:00h on Saturday and 22:00h on Sunday, regardless of a valid entry ticket or special admission issued by the organiser. Each holder of an entry ticket or a special admission issued by the organiser is at the campsite at his or her own risk releasing the organiser from any liability, including theft and accidents.
ARTICLE 3
The entry ticket, pass, camping ticket, drink voucher, accommodations ticket, train ticket, bbq ticket is neither exchangeable nor refundable by the organisation.
ARTICLE 4
The entry ticket or pass must be given upon entering the event.
ARTICLE 5
Access to the festival grounds is off-limits or refused to people who:
– are clearly under the influence of alcohol, drugs or any other stimulant;
– have been banned from festivals before, imposed by either the organiser or the administrative or legal authorities;
– show by manifest behaviour to have the intent to disturb public peace or to provoke such a thing by inciting to assault, hatred, rage, etc.;
– resist the control and the non-systematic search by the festival’s security guards and security services;
– refuse to declare objects that are considered to be dangerous or off-limits by the festival’s security services (see article 7);
– in any way act in violation of the provisions of one or more articles of these internal regulations.
ARTICLE 6
Every holder of an entry ticket or a special admission who desires to enter the festival grounds must submit to the ticket or special admission validation. Entering the festival grounds implies a possible search. The security guards can ask the holders of an entry ticket or special admission of the same sex to voluntarily submit themselves to a superficial inspection of clothing and luggage, in order to detect objects that may, when brought to the festival grounds, disrupt the course of the festival or the campsite, jeopardize the safety of the other festival goers and disturb the public peace. The security guards may request to renounce these objects.
ARTICLE 7
It is forbidden for holders of an entry ticket or a special admission presenting themselves at the entrance of the festival grounds as well as the persons present on the festival grounds to bring or have somebody else bring or be in possession of the following objects:
– own drinks or food, bottles, glasses, drugs or stimulants and the like;
– people who require nutrients or medication for medical reasons (e.g. diabetes) must be in possession of a medical certificate;
– deodorant or perfume in big bottles or sprays (cosmetics in normal shape and size are allowed (max size 50ml);
– any apparatus (umbrella, sunshade, tripod for (movie) camera, cane) considered dangerous by the security services to the other festival goers may be refused;
– projectiles or explosives in solid, liquid or gaseous form;
– inflammable products or materials, sprays;
– pyrotechnical objects such as Bengal lights, etc.;
– any weapon or dangerous, sharp or bruising object which could be used in such a way (sticks, chains, stabbing or thrust weapons and the like);
– if it can be used as a means to disturb the public peace, endanger the safety of the crowd and/or inflict damage to persons and goods;
– animals are not allowed on the festival grounds.
ARTICLE 8
On the festival grounds, it is strictly forbidden for holders of an entry ticket or a special admission to:
– try to access inaccessible sections or to be in inaccessible sections of the site in accordance with the entry ticket or the special admission, such as production rooms, artists’ lodges, neutral and VIP zones, press rooms, offices, backstage, etc.;
– climb tents, constructions, fences, closures, lighting columns, tables, benches or any other infrastructure of the site;
– obstruct the accesses, exits and evacuation routes and to linger at these locations any longer than strictly necessary for entering or exiting the site;
– disguise themselves or to avoid being recognised, to disturb the public peace and to compromise the safety of the general public;
– sell or bring to market drinks, food or any other product without the express consent of the organizer;
– throw or to shoot with any object or liquid or any other product in loose or gaseous form;
– smoke in areas where no smoking is allowed;
– pee in public;
– all vehicles that are on the site must be equipped with a sticker, issued by the organisation.
Offenders will be towed at the expense of the offender.
ARTICLE 9
Texts, symbols, images, gestures and obscene language inciting racism, xenophobia, provocation and discrimination are forbidden.
ARTICLE 10
Festival goers must heed the directions of the organizer or his appointed or mandated persons at all times on the festival grounds. Failure to comply will lead to a removal from the festival grounds. If necessary, the organizer may call on the police.
The holder of an entry ticket agrees to adhere to the instructions imposed by the organiser in the framework of the public peace and safety during the event.
Festival goers who are removed from the festival grounds for any of the aforementioned reasons will be denied access to the festival grounds for the remainder of the festival, even if they are in possession of a new entry ticket or special admission.
In case the organiser denies somebody access to the festival grounds, the former is entitled to deprive that person of his entry ticket and to deny that person further access in order to prevent that person from trying to enter the site. If the organiser has that person removed from the site, the former is not obliged to refund the entry ticket.
ARTICLE 11
For safety reasons, the organizer reserves the right to:
– interrupt or stop the festival;
– provisionally keep the festival goers on the site at the end of the festival;
– totally or partially vacate the site;
– deny access to the site regardless of the possession of a valid entry ticket.
The organizer may be forced to alter the programme or the timetable of the festival. In this case the entry ticket remains valid and it is neither exchangeable nor refundable.
ARTICLE 12
To give the best possible service to you, it is imperative that we track contact details and other information about you and use it. We also want to respect your privacy of course. We therefore wish to be completely in line with the new European privacy laws, the GDPR (General Data Protection Regulation) or AVG (General data protection regulation). This regulation applies from 25th May 2018: Council Regulation (EU) 2016/679 of the European Parliament and of the Council of 27th April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of that data.
This new law is valid from 25th May 2018.
Every person who enters the festival grounds agrees to the fact that he or she may be photographed and filmed and that the images can be registered and stored. These pictures or footage can be used by the organiser to promote RAMPAGE’. Registering and storing these images by the police and/or organiser also takes place with the aim to ensure the enforcement of and compliance with the safety on the festival grounds.
The processing of the images aims to prevent crimes and violations to these internal regulations and to track down and facilitate sanctioning the perpetrators by means of identification.
Pictures or movies made by the festival goers on the site may not be used for commercial or public purposes, unless with written consent of the organizer.
INTERNAL REGULATIONS CAMPING RAMPAGE OPEN AIR
Present regulations will be made clearly visible at the entrance as stipulated by the law.
ACCESS TO CAMPING “RAMPAGE” ONLY WITH CAMPING-BRACELET IN COMBINATION WITH FESTIVAL-BRACELET
DON’T BRING WEAPONS or DRUGS
OPENING HOURS CAMPING
Campsite ‘RAMPAGE’ opens on Thursday the 4 of July 2024 - 13h and closes on Monday the 8 of July - 13h
Camping check inn times :
Thursday 4 July : 13h00 – 23h00
Friday 5 July : 10h00 - 23h00
Saturday 6 July : 12h00 - 20h00
Sunday 7 July : 12h00 - 18h00
EXIT POLICY: For safety reasons you can’t re-enter the camping ground after the festival. The camping opens every day in the morning.
There is a limit that you can bring to the campsite of 6 canned alcoholic drinks (max. 50cl each) and 6 cans or bottles (plastic) of soda/energy drink (max. 50cl each) per person. Alcohol % is less than 15% (beer/wine), the packaging is unopened and not made of glass.
You can take as much food and water as you want to the campsite.
ARTICLE 1
By entering the campsite of “RAMPAGE” you explicitly agree with these regulations and commit yourself to comply with them.
ARTICLE 2
Every person presenting him or herself at the entrance of the campsite must be in possession of either a valid entry ticket or a special admission issued by the organizer. One entry ticket is only valid for 1 admission of 1 person and is only valid on the day or days of the campsite indicated on the ticket. Forging the entry ticket or any other special admission to access the site will be prosecuted without exception.
The organization reserves the right to deny visitors access to the campsite from 23:00h on Thursday, Friday and Saturday from 20:00h and Sunday 18:00h, regardless of a valid entry ticket or special admission issued by the organizer.
Each holder of a ticket or a special admission issued by the organizer is at the campsite at his or her own risk holding the organizer harmless from any liability, including but not limited to theft and accidents.
ARTICLE 3
The entry ticket or pass is neither exchangeable nor refundable by the organization. The entry ticket cannot be resold.
ARTICLE 4
The entry ticket or pass must be given upon entering the event in exchange for a bracelet. This bracelet grants you access to the campsite during “RAMPAGE” opening hours.
ARTICLE 5
Access to camping “RAMPAGE” is off-limits or can be refused to people who:
– are clearly under the influence of alcohol, drugs or any other stimulant;
– have been banned from festivals before, imposed by either the organiser or the administrative or legal authorities;
– show by manifest behaviour to have the intent to disturb public peace or to provoke such a thing by inciting to assault, hatred, rage, etc.;
– resist the control and the non-systematic search by the security guards and the security services of both the festival and campsite;
– refuse to declare objects that are considered to be dangerous or off-limits by the camping security services (see article 7);
– in any way act in violation of the provisions of one or more articles of these internal regulations.
ARTICLE 6
Every holder of an entry ticket or a special admission who desires to enter the campsite and the festival grounds must submit to the ticket or special admission validation. Entering the campsite or festival grounds implies a possible search. By refusing this search, your entry might be refused.
The security guards can ask the holders of an entry ticket or the special admission of the same sex to voluntarily submit themselves to a superficial inspection of clothing and luggage, in order to detect objects that may, when brought to the festival grounds or the campsite, disrupt the course of the festival or the campsite, jeopardize the safety of the other festival goers and disturb the public peace.
The security guards may request to renounce these objects.
ARTICLE 7
It is forbidden for holders of an entry ticket or a special admission presenting themselves at the entrance of the campsite and festival grounds as well as the persons present at the campsite or festival grounds to bring or have somebody else bring or be in the possession of the following objects:
– bottles, glasses, drugs or stimulants and the like. People who require nutrients or medication for medical reasons (e.g. diabetes) must be in possession of a medical certificate;
– deodorant or perfume in big bottles or sprays (cosmetics in normal shape and size are allowed (max. size 50ml);
– any apparatus (umbrella, sunshade, tripod for (movie) camera, cane) deemed dangerous to the other campsite or festival goers may be refused;
– projectiles or explosives in solid, liquid or gaseous form;
– inflammable products or materials, sprays;
– pyrotechnical objects such as Bengal lights, etc.;
– no BBQ gas cylinders, only small BBQs are allowed in the specially designated BBQ zone on the campsite;
– any weapon or dangerous, sharp or bruising object which could be used in such a way (sticks, hammers, chains, stabbing or thrust weapons and the like);
– if it can be used as a means to disturb the public peace, endanger the safety of the crowd and/or inflict damage to persons and goods;
– dry ice;
Animals are not allowed on the campsite and festival grounds.
ARTICLE 8
On the campsite and festival grounds, it is strictly forbidden for holders of an entry ticket or a special admission to:
– try to access inaccessible sections or to be in inaccessible sections of the site in accordance with the entry ticket or the special admission, such as production rooms, artists’ lodges, neutral and VIP zones, press rooms, offices, backstage, etc.;
– climb tents, constructions, fences, closures, lighting columns, tables, benches or any other infrastructure of the site;
– disguise themselves or to avoid being recognised, to disturb the public peace and to compromise the safety of the general public;
– sell or bring market drinks, food or any other product without the express consent of the organizer;
– throw or shoot with any object or liquid or any other product in loose or gaseous form;
– start a campfire;
– pee in public;
– spend the night in the car on the campsite parking lot;
– all vehicles that are on the site must be equipped with a sticker, issued by the organisation.
Offenders will be towed at the expense of the offender.
ARTICLE 9
Parking must take place in the designated areas. The organization reserves the right to have badly parked cars, trailers and mobile homes towed. Trailers and mobile homes are not allowed on the campsite and no specially designated area is provided.
ARTICLE 10
Texts, symbols, images, gestures and obscene language inciting racism, xenophobia, provocation and discrimination are forbidden.
ARTICLE 11
Festival goers must comply with the directions of the organizer or his appointed or mandated persons at all times on the campsite and festival grounds. Failure to comply will lead to a removal from the festival grounds. If necessary, the organizer may call on the police. The holder of an entry ticket agrees to adhere to the instructions imposed by the organizer in the framework of the public peace and safety during the event.
Festival goers who are removed from the festival grounds for any of the aforementioned reasons will be denied access to the campsite and festival grounds for the remainder of the festival, even if they are in possession of a new entry ticket or special admission. The organizer reserves the right to refuse access to the visitor violating these internal regulations in the following editions of the festival.
In case the organizer denies somebody access to the campsite or festival grounds, the former is entitled to deprive that person of his entry ticket and to deny that person further access in order to prevent that person from trying to enter the site. If the organiser has that person removed from the site, the former is not obliged to refund the entry ticket.
ARTICLE 12
For safety reasons, the organizer reserves the right to:
– interrupt or stop the campsite or the festival;
– provisionally keep the festival goers on the site at the end of the festival;
– totally or partially vacate the site;
– deny access to the site regardless of the possession of a valid entry ticket.
The organizer may be forced to alter the programme or the timetable of the campsite or the festival. In this case the entry ticket remains valid and it is neither exchangeable nor refundable.
ARTICLE 13
13.1 Through these general terms and conditions, the organiser informs all visitors of the fact that the organiser collects data to prevent or detect unlawful behaviour, to protect or enforce legal rights and for security reasons. This concerns the following personal data: first name, last name, date of birth and country of residence. Where permitted by law, the organiser may also share this personal data (first name, last name, date of birth and country of residence) to government agencies or other authorised bodies, to protect or enforce his rights or the rights of third parties, or in the detection and prevention of fraud or other crimes. These government agencies or authorized bodies may give the organiser a negative advise concerning the access of a ticket holder. In this case the organiser refuse a ticketholder admission to the event or evict that person from the event. The ticket holder will not have any right to compensation of damages.
13.2 To be able to execute your purchase, the organiser needs to share your data with third parties. By accepting these General Terms and Conditions, you explicitly give consent to share your data with the following parties for the following objectives.
13.2.1 The organiser may share your data with the following objectives:
– Cashless top-ups, cashless payments and cashless refunds
– Check-in procedures and hospitality facilities
– Where permitted by law criminal records of ticket holders can be checked by the government agencies and in case of a negative advise by these government agencies, ticket holders can be blocked from the festival
– Customer service by Rampage and their ticket providers
– Printing of among others hard tickets (only in case you receive hard tickets)
– Reporting and statistics about visitors of Rampage Open Air – Security, safety and health measurements
– Ticket and payment processing
– Transactional e-mails (such as e-mails to confirm the purchase of your ticket)
13.2.2 The organiser may share your data with the following parties:
– Booking companies
– Cashless payments partner
– Hospitality staff at check-in points
– Local and federal governments
– Mailing companies
– Operational staff on site
– Payment processing companies
– Printing companies
– Safety and health companies and staff (such as security or first aid personnel)
– Ticket providers
13.2.3 In case you want to use your right to be forgotten, the organiser needs to erase all your personal data and can no longer offer you any services necessary to fulfill your order nor give you access to the festival. In this case the order will not be refunded.
Every person who enters “RAMPAGE” campsite agrees to the fact that he or she may be photographed and filmed and that the images can be registered and stored. These pictures or footage can be used by the organizer to promote the festival or camping. Registering and storing these images by the police and/or organizer also takes place with the aim to ensure the enforcement of and compliance with the safety on the campsite. The processing of the images aims to prevent crimes and violations to these internal regulations and to track down and facilitate sanctioning the perpetrators by means of identification.
Pictures or movies made by the festival goers on the site may not be used for commercial or public purposes, unless with written consent of the organiser.
13.2.4 To give the best possible service to you, it is imperative that we track contact details and other information about you and use it. We also want to respect your privacy of course. We therefore wish to be completely in line with the new European privacy laws, the GDPR (General Data Protection Regulation) or AVG (General data protection regulation). This regulation applies from 25th May 2018: Council Regulation (EU) 2016/679 of the European Parliament and of the Council of 27th April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of that data.
This new law is valid from 25th May 2018.
Addendum to General Rules and Regulations for Campsite B: Rent-A-Tent and Glamping Users
These rules and regulations serve as an addendum to the general rules and regulations outlined on our website https://www.rampageopenair.eu/internal-regulations. They speci cally apply to Rent-A-Tent and Glamping users at Campsite B.
1. Check-in and Tent Allocation
Upon arrival, each visitor must check in at the upgrade reception with a valid Rent-A-Tent or Glamping ticket. The visitor will be assigned a tent, possibly including mattresses, on loan. These items and all their components remain the property of the Rampage Open Air organization at all times and must be returned in full and undamaged at the end of the stay.
2. Deposit
A deposit is required per tent for the borrowed items:
- €50 per ticket for the use of a Rent-A-Tent accommodation and for the use of a Delta or Lodge accommodation (Glamping).
This deposit must be paid by card and will be registered in the name of the user.
3. General Rules
Upon check-in, the user will receive a card with the tent number, a map, a copy of these regulations, and a garbage bag for collecting personal waste.
It is not allowed to swap or lend the tent to other visitors without explicit and written consent from the organization. Failure to respect this rule will result in the immediate forfeiture of the entire deposit.
Upon taking possession of the tent, the user must check the borrowed materials for damage. If there is any damage or defects, the user must immediately report this to the reception. Failure to report damage and defects in time may result in partial or full withholding of the deposit.
Full garbage bags must be handed in at the reception. In exchange, the user will receive a new empty bag. Failure to return the garbage bags may result in partial withholding of the deposit.
It is forbidden to play ampli ed music between 1:00 AM and 10:00 AM across the entire Campsite B. Silence must be maintained between 1:00 AM and 10:00 AM. Violation of this rule may result in the user being asked to leave the campsite with immediate forfeiture of the entire deposit.
Access to the Glamping zone is reserved for persons with a Glamping wristband, provided at check-in. It is not allowed to bring visitors without a Glamping wristband into the Glamping area.
Campers from Campsite B can freely go to Campsite A to participate in additional activities. For the full program, please refer to the page on our website: https://www. rampageopenair.eu/camping-activities. Visitors from Campsite A are not allowed on Campsite B.
4. Troubleshooting
In case of problems with the borrowed products (tent and mattress), the user can get help and assistance during reception opening hours: - Thursday 4/7 from 1:00 PM to 11:00 PM
- Friday 5/7 from 8:00 AM to 11:00 PM
- Saturday 6/7 from 8:00 AM to 11:00 PM
- Sunday 7/7 from 8:00 AM to 11:00 PM
If no one is present at the reception during these hours, the user can reach the on-call service via the hotline number posted at the reception.
At the reception, the user can have their mattress re lled or pumped up for free. At Campsite A, users of Campsite B can purchase camping-related products at the Camping store if needed.
5. Check-out
At the end of the stay, each user must check out at the reception before departure: - Sunday 7/7 between 2:00 PM and 10:00 PM
- Monday 8/7 between 8:00 AM and 12:00 PM
After inspecting the tent and the condition of the returned borrowed items, the user can get their deposit back based on the following rules. The deposit will be refunded in cash to the user.
**100% refund (€50)**
Rent-A-Tent: The borrowed material (tent & mattress) is left clean and undamaged. All parts of the tent are present. All trash in and around the tent is collected in a garbage bag and handed in at the reception. The user takes all their personal belongings with them.
Glamping: The Glamping tent and associated materials are left clean and undamaged. All parts of the tent are present. All trash in and around the tent is collected in a garbage bag and handed in at the reception. The user takes all their personal belongings with them.
**50% refund (€25)**
The tent is left in good condition and undamaged, all parts are present. However, the mattress is damaged (Rent-A-Tent) or the tent contains trash and the user refuses to remove it (both). The user refuses to hand in their trash at the reception (both).
**0% refund**
The borrowed material shows irreparable damage: torn canvas, broken zipper, broken poles or oor (Glamping), torn groundsheet (Rent-A-Tent), traces of re damage, soiling by vomit or spilled food, non-removable markings on the tent, irreparable damage to the mattress, missing parts of the tent such as the roof sheet and/or pegs (Rent-A-Tent), nightstands or chairs (Glamping). Additionally, the entire deposit will be forfeited if: The user swapped tents with another user without the explicit and written consent of the organization. The user refuses to take their personal belongings from the tent. The tent is lled with or surrounded by trash.
The organization’s decision to return the deposit or not is nal and irrevocable.